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This policy explains exactly what personal data ug777 com collects when you open an account, move funds through GCash, Maya or GrabPay, and browse our lobby. We keep the record clear so you always know what we hold, how long we hold it, and what you can ask us to do with it.
When you create an account on ug777 com, we collect the details you enter at registration — your name, contact number, email address, and the e-wallet identifiers linked to GCash, Maya or GrabPay when you add them as a payment method. We also record the device type and browser session each time you log in, so your account remains consistent whether you are on a phone, tablet or desktop. Transaction records — deposits, withdrawals, payment references — are retained as part of your account history and are visible to you from your account dashboard after login. We do not sell your personal data to third parties. Data shared with payment processors such as GCash, Maya or GrabPay is limited to what those rails need to complete your transaction; their own privacy terms govern how they handle it on their side. Access to and availability of our service depends on local law and applies only where local law permits. We may update this policy when operational or legal requirements change; the current version is always shown on this page, and we will notify you through your registered contact details if a material change is made.
Your GCash identifier is collected only to process deposits and withdrawals. It is passed to GCash solely to complete the transaction; we do not store your full GCash credentials beyond what your account record requires.
Maya account details entered during a payment are used only for that transaction. Maya's own privacy policy governs how Maya processes data on their platform; ug777 com does not access your Maya balance or transaction history outside of payments you initiate here.
When you use GrabPay, we pass your payment reference to complete the transfer. The data shared is limited to what GrabPay requires to authorise the transaction; your GrabPay account remains governed by Grab's own privacy terms.
This policy covers data collected directly through your ug777 com account — at registration, during login, and when you initiate a payment or play a session. It does not extend to third-party services you access through links on this site, or to the privacy practices of GCash, Maya or GrabPay on their own platforms. Each of the four areas below draws a clear line so you know exactly where our responsibility begins and where another party's terms take over.
Data you enter when opening or logging into your account — name, contact, email and device session — is covered entirely by this policy. We hold it, you can request it, and we handle corrections through our support channel.
Payment references and amounts recorded when you deposit or withdraw through GCash, Maya or GrabPay are part of your ug777 com account record. Your transaction history is visible in your dashboard after login; the payment rail's own policy covers its side of the process.
Session data collected as you browse the lobby — pages visited, games opened, device type — is used to keep your experience consistent across sessions. It is not linked to advertising networks and is not shared outside our platform.
Links to GCash, Maya, GrabPay or game studio pages open services outside ug777 com. Once you leave this site, those platforms' own privacy terms apply. We do not control how they handle data on their side.
You hold several practical rights under this policy. You can ask us to show you the personal data we hold on your account, correct any details that are wrong, or raise a question about how a specific piece of data is being used. These are not abstract options — each one has a direct path through our support channel. To review your account record, log in and check your account dashboard; the information stored there reflects what we currently hold. If you spot an error in your name, contact number or linked e-wallet details, you can update most fields directly from the account settings page. For records you cannot edit yourself — such as historical transaction references — contact us through email support and we will review and correct within the timeframe stated in your support response. Requests related to data access or deletion are handled in the order they are received; we will confirm receipt and give you a timeline when we reply.
Log into your account and open the account dashboard. The data fields shown there represent what ug777 com currently holds for your profile — name, contact, linked payment methods and session history.
Most profile fields can be updated directly from account settings after login. For fields that are locked — such as the email address used at registration — contact support with the correction you need.
If you are unsure why a specific piece of data was collected or how it is being used, send your question to our support email. We will respond with a plain explanation referencing the relevant section of this policy.
You may request deletion of your account data by contacting support. We will process the request in line with any retention requirements that apply under local law before confirming deletion.
If you have a question about this policy, need to correct data we hold, or want to understand how a specific transaction record was created, you can reach us through the channels below. Privacy-related requests are handled separately from general account questions so they reach the right team.
Send privacy questions or data-correction requests to our support email address listed on the Contact page. Include your registered email and a brief description of the request so we can locate your record quickly.
Your current account data is visible after login. Check the dashboard first — it shows your profile fields, linked payment methods including GCash and Maya, and your transaction history. Many corrections can be made there without contacting support.
For urgent privacy concerns — such as a suspected unauthorised access to your account — use the live chat option available when you are logged in. Describe the issue clearly so the agent can escalate it to the relevant team.
We apply consistent data-handling practices across account creation, payment processing and session activity. Cookies used on this site are limited to session management and site-function purposes — they keep you logged in as you move between the lobby, your wallet and account settings, and they are not used for cross-site advertising. Account security measures are described in your account settings page; we do not publish specific technical mechanisms here, but we do enforce account-level controls that you can review after login. Retention periods for transaction records are determined by operational and legal requirements; you can see how far back your transaction history goes from the dashboard. If you request a change to data we hold, the correction or deletion is logged and confirmed by our support team.
Cookies on this site serve session management and site-function purposes only. They are not linked to third-party advertising. You can review and manage cookie preferences through your browser settings at any time.
Account-level security controls — including login credentials and linked e-wallet verification — are visible in your account settings after login. We do not describe specific technical mechanisms here, but we keep those controls current.
Transaction records and account data are kept for the period required by our operational needs and applicable local law. The oldest records visible in your dashboard reflect that retention period. Deletion requests are reviewed against these requirements before being processed.
When this policy changes materially, we notify you through your registered contact details before the change takes effect. The current version of the policy is always shown on this page with the date it was last updated.
These questions cover what we collect, how long we keep it, what you can request and how to reach us. If your question is not here, contact us through email support and we will respond with a clear answer referencing the relevant part of this policy.
We collect your name, contact number, email address and the e-wallet identifiers you link — such as your GCash or Maya account reference — when you register. We also record the device type and browser session used at each login to keep your account consistent across phone and desktop.
We share only the payment reference data those rails need to process your transaction. We do not pass your full account profile to GCash, Maya or GrabPay, and we do not access your balance or transaction history on their platforms. Each payment provider's own privacy policy governs how they handle data on their side.
Log in to your account and open the account dashboard. Your profile fields, linked payment methods and transaction history are shown there. That view reflects the current data we hold. If you cannot find a specific record, contact support and we will locate it for you.
Most fields — contact number, display name and linked e-wallet details — can be updated directly from account settings after login. For fields you cannot edit yourself, such as your registered email address, send a correction request to our support email with your registered details and the change you need.
Yes. Send a deletion request through email support. We will review it against any retention requirements that apply under local law — such as keeping transaction records for a mandatory period — and confirm what can be deleted and when. We reply with a timeline once we receive your request.
When a material change is made, we notify you through your registered contact details before it takes effect. The current version of the policy is always shown on this page. If you are unsure which version applies to your account, check the date shown at the top of this page and contact us with any questions.